Dental All-Stars - Dentistry Podcast

Stop Last Minute Cancellations

• All-Star Dental Academy

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 5:54

Eric Vickery, President of Coaching at All-Star Dental Academy and Mastery Coach, Karen Raymond discuss handling cancellations by empathizing, emphasizing urgency, exploring solutions, and reinforcing patient care over policy.

 

Resources:

 

People on this episode