Dental All-Stars Podcast
Dental All-Stars - Dentistry Business Podcast is for dentists looking to improve their profitability and mindset. Topics include management, leadership, marketing, scheduling, phone skills, hiring & hr, to name just a few. Enjoy easy-to-digest, high-quality audio interviews with Dentistry's Top Experts, including Larry Guzzardo, Eric Vickery, Robyn Reis, Alex & Heather Nottingham, and more!
Access free videos and business training guides at allstardentalacademy.com.
Episodes
333 episodes
Management Redefined
Shelly VanEpps and Alex Nottingham JD MBA discuss balancing leadership and management in dental practices, emphasizing emotional intelligence, motivation, teamwork, and how both skills are crucial for long-term success and operational efficienc...
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32:42
DISC Personality Profiles
Eric Vickery, President of Coaching at All-Star Dental Academy, discusses the importance of understanding and utilizing DISC personality profiles in enhancing customer service in dentistry. Resources:
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4:54
Everyone Needs Phone Training
Heather Nottingham discusses the value of cross-training dental teams to ensure consistent communication and service across all roles. It highlights how phone skills and verbal communication techniques benefit both front and back office staff, ...
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26:06
Making Lemonade
Robyn Reis, Director of All-Star’s Hiring Service, offers tips and discusses handling unexpected staff resignations. Resources:All-Star’s Hiring Servic...
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4:18
Law of the Rubber Band
Shelly VanEpps and Alex Nottingham JD MBA discuss the "Law of the Rubber Band," highlighting growth by stepping outside comfort zones in small, manageable steps. Resources:
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14:18
Purposefully Aligned
Alex Nottingham JD MBA discusses the concept of "purpose energy" (or spiritual energy), which is the fourth type of energy after physical, emotional, and mental energy. Purpose energy is rooted in your “why,” motivating perseverance and fueling...
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7:32
Get Your Messaging Right
Patrick Chavoustie discusses how the message your marketing sends plays a crucial role in building trust and connecting with patients. He emphasizes the importance of being clear, concise, and transparent to avoid overwhelming potential clients...
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23:40
Mentally Focused
Alex Nottingham JD MBA explains the power of mental energy, focusing on single-tasking, reducing distractions, and using affirmations for better focus. Resources:
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9:42
How To Get Team Buy-In
Shelly VanEpps and Alex Nottingham JD MBA discuss team buy-in, culture, and accountability, highlighting strategies for boosting team engagement. Resources:
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20:14
Skills Inventory
Robyn Reis, Director of All-Star Hiring Service, discusses how to use seasonal slumps to assess skills, foster team growth, and enhance learning to keep your dental practice motivated and thriving.Resources:
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3:22
Sales Redefined
Heather Nottingham emphasizes relationship-based, ethical “sales” in dentistry, focusing on trust, service, and long-term patient care. Resources:Dental...
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29:42
Leaders Are Servants and Directors
Motivational Moments with Eric Vickery: emphasizes that effective leaders balance serving others with providing clear direction. Servant leaders prioritize the well-being of those they lead, including their peers and patients. <...
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4:59
All Things Phones Training
Shelly VanEpps and Alex Nottingham JD MBA discuss the importance of phone skills in converting new patients, enhancing the patient experience, and how team training is key to dental office success. Resources:
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25:47
Leaders Are Egoless and Visionary
Motivational Moments with Eric Vickery: emphasizes egoless leadership, balancing confidence with humility, sharing vision, and fostering team appreciation for success. Resources:
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4:15
Emotionally Connected
Alex Nottingham JD MBA dives into the concept of emotional energy as part of overall engagement. Building on the previous discussion about physical energy, he explains the interconnectedness of physical, emotional, mental, and spiritual energie...
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8:11
Rocket Fuel – The Integrator
Alex Nottingham JD MBA introduces an excerpt from the Practice Growth Summit 2024, discussing the power of vision and implementation alongside Shelly VanEpps. Resources:
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4:12
The Perfect Testimonial
Wade Sellers and Alex Nottingham JD MBA discuss the importance of crafting authentic, relatable testimonials and interviews to attract new clients, especially in fields like dentistry.Resources:
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34:38
Don’t Skip the Due Diligence
Robyn Reis, Director of All-Star Hiring Service, discusses due diligence during hiring: background checks confirm reliability, leading to a strong, long-term team fit. Resources:
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3:33
Leaders Are Optimistic and Realistic
Motivational Moments with Eric Vickery: highlights balancing optimism with realism in leadership, using emotional intelligence and effective communication to inspire. Resources:
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3:49
Stop Sucktember
Alex Nottingham JD MBA and Shelly VanEpps discuss solutions for seasonal drops in dental practice productivity, focusing on September's common dip. They emphasize tracking KPIs to identify trends, front-loading schedules with high-production pr...
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13:43
Importance of Phone Skills
Heather Nottingham highlights the critical role of phone skills in dental practices, focusing on effective communication, patient engagement, and building trust to enhance case acceptance and practice growth. Resources:
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29:16
No Experience Necessary
Robyn Reis, Director of All-Star Hiring Service, discusses hiring for attitude over experience in dentistry but stresses the need for proper training resources and dedicated trainers.Resources:
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2:51
Leaders Are Relational and Firm
Motivational Moments with Eric Vickery: This episode discusses balancing relationships and firmness in leadership, emphasizing emotional intelligence and effective communication. Resources:
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3:41