
Dental All-Stars - Dentistry Podcast
Dental All-Stars - Dentistry Business Podcast is for dentists looking to improve their profitability and mindset. Topics include management, leadership, marketing, scheduling, phone skills, hiring & hr, to name just a few. Enjoy easy-to-digest, high-quality audio interviews with Dentistry's Top Experts, including Larry Guzzardo, Eric Vickery, Robyn Reis, Alex & Heather Nottingham, and more!
Access free videos and business training guides at allstardentalacademy.com.
Episodes
362 episodes
Importance of Trust
Eric Vickery and All-Star Mastery Coach, Jennifer Manrique, discuss building patient trust through strong communication, personal connection, and structured conversations, emphasizing the importance of verifying concerns and accountability....
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4:19

Estate Planning 101 with Michael Wild, ESQ
Michael Wild, ESQ and Alex Nottingham JD MBA discuss asset protection, trusts, and estate planning, focusing on shielding assets, trust validity across states, and structuring dental practices for liability and succession planning.Re...
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35:09

Importance of One on Ones
Eric Vickery and All-Star Mastery Coach, Betsy Whitehead, discuss monthly one-on-ones to improve communication, set clear expectations, and build trust.Resources:
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5:51

Artificial Intelligence with Howard Farran DDS MBA
Howard Farran DDS, MBA and Alex Nottingham JD MBA discuss tech in dentistry, shifting self-promotion norms, AI's diagnostic potential, Dentaltown's impact, and the need for practical tools, highlighting efficiency and collaboration in the field...
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48:43

Importance of Building Relational Trust
Shelly VanEpps and Eric Vickery discuss building personalized interactions by being "interested, not interesting," emphasizing how this approach fosters trust and avoids transactional relationships.Resources:
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5:28

The 5 P's of the Dental Patient Experience
Larry Guzzardo discusses The Five P's of patient experience: Phone Call, Preparation, Patient Exam, Presentation, and Proactive Follow-Up—each step builds trust, improves care, and boosts patient retention.Resources:<...
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25:26

Increase New Patients - For Free
Eric Vickery, President of Coaching at All-Star Dental Academy and Mastery Coach, Karen Raymond discuss using patient referrals for free marketing in dental practices, emphasizing personalized asks, tracking referrals, and rewarding patients to...
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6:06

No BS Marketing for Dentists
Marty Fort and Alex Nottingham JD MBA explore direct response marketing for dentists, focusing on actionable offers, urgency, and tailored media.Resources:Marty Fort
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35:32

Reason to Return
Eric Vickery and Shyanne McCracken discuss strategies for improving patient engagement and retention in dental hygiene appointments. The focus is on the 95-5 case acceptance formula applied to hygiene, emphasizing the importance of creating val...
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4:55

The 5 R's to Case Acceptance
Eric Vickery and Alex Nottingham JD MBA discuss the importance of building trust and understanding in dental care. Learn how clear communication and a patient-first approach can increase case acceptance and drive referrals.Resources:...
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33:31

7 Steps of the Dental Revenue Cycle
Eric Vickery and All-Star Mastery Coach, Larissa Pretoni, discuss 7 steps to streamline the dental revenue cycle: accurate intake, insurance verification, treatment planning, timely claims, EOB review, AR management, and collections.Reso...
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6:34

Profitable Accountability
Dr. Paul Etchison and Alex Nottingham JD MBA discuss how Effective leadership in dental practices requires building safety in feedback, accountability through delegation and follow-ups, leveraging coaching for growth, and using tools like check...
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25:49

Importance of "Why"
Eric Vickery and All-Star Mastery Coach, Jennifer Manrique, discuss the power of finding patients' "why" in dentistry—build connections, deliver life-changing care, inspire your team, and boost production by focusing on patients' true motivatio...
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4:59

Aesthetic Excellence
Mike DiFrisco and Alex Nottingham JD MBA discuss shifts toward digital and AI technologies, challenges in hiring and retention, and the growing influence of private equity on practice ownership. Resources:
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24:10

Why Daily Huddles Matter
Eric Vickery and All-Star Mastery Coach, Betsy Whitehead, highlight the importance of team huddles to improve communication, accountability, and patient care. Structured huddles set the day's tone, address gaps, and enhance business flow.
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5:24

Learning From Hiring Mistakes
Robyn Reis, Director of All-Star’s Hiring Service, discusses how to make hiring successful: define clear expectations, avoid hasty decisions, prioritize preparation, and turn setbacks into opportunities for growth and improvement.Resourc...
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22:33

A Hygiene Driven Practice
Lyn Dalsfoist, All-Star Hygiene Mastery Coach, and Eric Vickery discuss how to achieve a hygiene driven practice and the KPI’s and retention qualities that provide growth. Resources:
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5:59

Benefits of Employee Training
Jay Shorr and Alex Nottingham JD MBA discuss the importance of investing in training and clear reviews to boost team growth, prevent costly errors, enhance service, and drive long-term success. Resources:
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32:01

Stop Last Minute Cancellations
Eric Vickery, President of Coaching at All-Star Dental Academy and Mastery Coach, Karen Raymond discuss handling cancellations by empathizing, emphasizing urgency, exploring solutions, and reinforcing patient care over policy. <...
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5:54

Dental Customer Service Training
Heather Nottingham, VP of Training at All-Star Dental Academy, shares expert tips and proven strategies to create remarkable patient experiences, build loyalty, and boost practice growth Resources:
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25:58

Facilitating Mutual Agreement
Eric Vickery and Shyanne McCracken discuss how to facilitate mutual agreement for increasing case acceptance and filling schedules more effectively. Resources:A...
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5:16

Leadership & Integrity
Eric Vickery discusses tips for successful leadership through self-evaluation, integrity, and adapting communication styles for a stronger team influence. Resources:
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29:57

DiSC – Conscientious Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, wraps up the DISC personality series by focusing on C personality types. Resources:All-St...
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5:34
